Contact

General Questions

1. What is Omni?
   Omni (Original Merchandise and New Industry) is a clothing brand that offers sustainable, high-quality, fashion-forward apparel designed to elevate your style while staying comfortable.
2. Where are your clothes made?
   We partner with ODMPOD.
3. Do you offer sustainable or eco-friendly options?
   Yes, we are committed to sustainability and offer a range of eco-friendly clothing options made from organic materials.
4. What sizes do you offer?
   Our clothing comes in sizes XS to XXL We strive to be inclusive and are working on expanding our size range.

Orders & Shipping

1. How long will it take to receive my order?
   Orders typically ship within [3-5 business days]. Delivery times vary based on your location but usually range from 6-7 days.
2. Do you offer international shipping?
   Yes, we ship internationally! Shipping costs and delivery times vary depending on your location.
3. How can I track my order?
   Once your order is shipped, you will receive a confirmation email with a tracking number to follow your package.
4. What are your shipping costs?
   Shipping costs vary based on your location and the size of your order. Free shipping is available for orders over $70.

Returns & Exchanges

1. What is your return policy?
   We offer hassle-free returns within 20-30 days of receiving your order. Items must be unworn, unwashed, and in original condition with tags attached.
2. How do I make a return?
   To make a return, please email omni.worldwide1@gmail.com
3. Can I exchange an item?
   Yes, we offer exchanges for a different size or color. Please contact us within 20-30 days of receiving your item.
4. What if I received a damaged or defective item?
   We’re sorry for any inconvenience! If you receive a damaged or defective item, please contact us immediately, and we’ll make it right.

Payments & Discounts

1. What payment methods do you accept?
   We accept all major credit cards, PayPal, and other digital payment methods like Apple Pay and Google Pay.
2. Can I use multiple discount codes on one order?
   Unfortunately, only one or two discount code can be applied per order.
3. How can I use the OMNI9 discount code?
   Simply enter "OMNI9" at checkout to receive your discount.
4. Is it safe to shop on your website?
   Absolutely! Our website uses secure encryption to protect your payment and personal information.

Product Care

1. How do I care for my Omni clothing?
   Each item has care instructions on its label, but most of our clothing can be machine-washed in cold water and tumble dried on low.
2. Will your clothes shrink after washing?
   We recommend following the care instructions to prevent shrinkage. Our items are pre-shrunk, but like all fabrics, a small amount of shrinkage can occur.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

What is Omni?
Omni (Original Merchandise and New Industry) is a clothing brand that offers sustainable, high-quality, fashion-forward apparel designed to elevate your style while staying comfortable.